Return and refund policy

At ckhfraak.shop, we strive to provide a dependable and enjoyable shopping experience. If your purchase does not fully satisfy your expectations, you may request a return in accordance with the following policy.

Return Eligibility

Return requests are accepted within 30 days after the delivery date.

To qualify for a return:

• The item must be unused, undamaged, and in its original condition.
• Original packaging, accessories, and accompanying materials must be included.
• A valid order confirmation or purchase receipt is required.

Items showing signs of misuse, accidental damage, unauthorized repairs, or missing parts may not be eligible for return.

How to Initiate a Return

Please contact our customer service team before returning any merchandise.

Email: info@ckhfraak.shop

When contacting us, please provide:

• Order number
• Product name
• Reason for the return
• Photos if the product is defective, damaged, or incorrect

Once approved, detailed return instructions will be sent to you.

Inspection

Every returned item is inspected after arrival to determine whether it qualifies for a refund.

Refund Processing

Approved refunds are generally processed within 5–10 business days after the inspection has been completed.

Refunds will be issued through the original payment method.

Return Restrictions

Returns that do not comply with this policy or are submitted after the allowed return period may not be accepted.